The Role of the Manager - Day One

Aim

The aim of this module is to give new managers the opportunity to explore the role of a manager, raise their self awareness around their own style of working and identify how to maximise their team's performance.

Objectives

During this module you will have the opportunity to…

• consider how to gain and retain respect as a manager
• discuss what motivates individuals
• consider how to adapt your leadership style to different situations
• identify the key steps in managing performance effectively, including
  • exchanging expectations
  • setting SMART objectives
  • identifying clear performance standards in terms of behaviour
  • monitoring performance against objectives
  • giving feedback on performance
• put these skills into practice
• produce a personal action plan