Helping you meet your responsibilities
Focal Point provides bespoke training for Care Homes to support the personal and professional development of senior carers, home managers, and management teams engaged with providing social care. Whether you’re caring for the needs of older people, those with mental health problems or learning disabilities, we will support and develop the skills and behaviours within your organisation, helping you to enhance the culture and practices of your staff. By tailoring the long-term solutions that help to improve the standard of care you provide, we can ensure that your home complies with the regulations and requirements of the Care Quality Commission.
In addition to personal coaching, team building tools and activities, programmes in management development and personal development, and consultancy, we offer the following courses to Care Homes:
- The Role of the Home Manager
- Managing the Senior Team
- Recruiting a New Team Member
- Managing Effective Supervision
- Managing Appropriate Workplace Behaviour
- Delivering Excellent Customer Service
To check if you are getting the most from the Supervision meetings you run, have a look at our free 10 step guide to "Making the Most of Supervision".
An immediate approach for lasting results
We understand that the key to providing high quality person-centred care is good design, planning, management, care practice, and staffing. That’s why we’ll work to enhance and improve the skills of your people so that they can deliver a high and consistent standard of personal care to your clients in a safe, professional manner. In fact, our training will make sure that your organisation is in the best possible position to provide the high standard of care endorsed by the Care Quality Commission. Whether you want to make sure that your staff can balance completing tasks and spending time with your residents, or that the contribution of all your domestic, catering, laundry, maintenance and administrative staff is valued, our unique approach to training will make the long-term difference, straightaway.
we’ll build on the knowledge and experience of your most senior staff, and strengthen their commitment to providing person-centred care
we’ll foster the commitment of your people to a culture in which communication and interaction with residents and each other are valued
we’ll develop the personal qualities associated with good leadership within care settings – a non-hierarchical approach, leading by example and encouraging and stimulating creativity and innovation
Let’s talk about how we can support the development of your services to help improve lives
Ready to discuss your training and development needs? Call us today on 01903 732 782. If you have any questions on the training for Care Homes we provide, or on how we can help you meet the requirements and regulations of the Care Quality Commission, visit our FAQs, or contact us for more information. Alternatively, view our case studies to find out more about the impact of our work.
