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Services


About Focal Point

Management and Leadership Development
Whether you are after a full Management and Leadership development programme for your senior people or an introduction to management for your first time managers, team leaders or supervisors, we can tailor a course to meet your needs.
The following list gives an idea of the most commonly requested areas for Management development…
- The Role of the Manager
- Management Skills for Supervisors
- Managing Performance Effectively
- Handling underperformance and misconduct
- Coaching Skills for Managers
- Mentoring Skills
- Finance for non financial managers
- Effective Recruitment and selection
- Appraising Effectively
- Managing change
- Handling Disciplinaries and Grievances
- Conflict handling
- Train the trainer
- Presentation skills
- Assertiveness Skills
- Stress Management
- Managing Appropriate Workplace Behaviour
Managing inappropriate behaviour at work can be a challenge, but our guidelines will help you tackle such situations with more confidence. Have a look at our 12 tips for creating a happy working environment.
Take a look at our Coaching and Consultancy pages to see what alternative approaches to training we can offer at management level and how we can enhance the management training you offer your people.




